STACHS & WRAXX

​At Stachs & Wraxx, we are redefining how hospitality departments achieve operational excellence and financial performance. Our philosophy is rooted in aligning incentives—we only succeed when you do. Through a combination of artificial intelligence, systems engineering, and structured professional development, we help hotel teams unlock new efficiencies and transform cost centres into revenue-generating assets.

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Unlike traditional consulting, we work through performance-based models. Whether by reducing costs or growing revenue, we return a portion of the value created back to the teams responsible—encouraging long-term buy-in, cultural transformation, and measurable success. Below is how we serve our six core hotel functions.

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HOTEL MANAGEMENT (GENERAL MANAGER / DIRECTOR)

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Our executive partnership programme supports hotel GMs and Directors with the tools and strategies to optimise property-level profitability and asset performance. We combine data analytics, AI models, and performance dashboards to deliver top-down transformation.

Strategic Deliverables:

• Live GOP and RevPAR dashboards with forecast accuracy AI

• OTA commission optimiser and rate parity monitors

• ESG fine-risk detection and emissions tracking

• Attrition-risk prediction and performance-linked engagement strategies

Professional Qualifications & Tools:

• Certified Hotel Administrator (CHA) preparation and support

• Advanced Revenue Analytics (Cornell University)

• ESG Strategy Certifications and EU Green Deal alignment workshops

Tangible Benefits:

• EBITDA uplift between 10–18% annually

• Defensible P&L forecasts and owner-ready reports

• Profit-sharing mechanism for executive teams

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Book a free consultation for more in depth and extensive information 

 

ENGINEERING & FACILITIES

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We help engineering departments transition from reactive maintenance models to precision-driven, predictive systems. Our focus is on energy savings, infrastructure resilience, and regulatory compliance through intelligent automation.

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Core Deliverables:

• AI-driven BMS load balancing and predictive HVAC sequencing

• IoT-based utility monitoring: steam, gas, water, compressed air

• Lifecycle asset tracking and automated service logs

• Digital twins for mechanical system simulations and RUL forecasting

Professional Certifications & Training:

• IOSH / NEBOSH Health & Safety pathways

• EPA Universal Refrigeration Handling Certification

• Certified Pool Operator (CPO) certification for spa & pool safety

• Preventative Maintenance & Building Automation Certificate (custom)

Financial Impact:

• 12–25% reduction in utility and service downtime

• Asset longevity extended by 15–20%

• Revenue-share agreements based on validated technical savings

 

Book a free consultation for more in depth and extensive information 

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HOUSEKEEPING

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Our modernisation of the housekeeping department focuses on digital SOPs, robotics integration, and data-informed team scheduling. We help improve service consistency while reducing fatigue and overuse of consumables.

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Key Systems Introduced:

• Rota optimisation engine linked to real-time occupancy and PMS feeds

• RFID-tagged linen lifecycle tracking with loss prediction alerts

• UV-C sterilisation robots for high-turn rooms and public spaces

• Smart dispensers for chemical dosage control by room profile

Training & Certification:

• Certified Hospitality Housekeeping Executive (CHHE)

• ISSA Cleaning Management Institute Certification

• Robotics Maintenance Micro-Credentials (UV & vacuum platforms)

• Training in ergonomic task scheduling and workplace safety

Return on Investment:

• Rooms per attendant ↑ by 20–30%

• Linen loss and chemical waste ↓ by up to 40%

• Team members enrolled in shared-cost-savings incentive pool

 

Book a free consultation for more in depth and extensive information 

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EXECUTIVE/Head CHEFS & KITCHEN OPERATIONS

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We equip kitchen leaders with the analytics and automation tools needed to manage costs tightly without compromising quality. By embedding AI and portion-scanning technologies, we drive up GP while cutting operational waste.

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Key Technologies & Tactics:

• IR food scanners for portion accuracy and calorie validation

• Waste monitoring bins with smart sensors for pre/post service tracking

• AI-assisted menu engineering and demand forecasting tools

• Sous-vide batching and chill-bank planning with energy recovery integration

Certifications & Training:

• HACCP Level 3 & Allergen Compliance Refreshers

• AI-Driven Culinary Margin Management (S&R Certificate)

• Sous-Vide Process Efficiency & Safety Training

• WSET Level 2–3 for beverage pairing and wine menu GP

Measured Outcomes:

• GP per dish ↑ by 4–6 percentage points

• Food-cost % ↓ by 3–5 points

• Chef and sous-chef level bonuses triggered by validated margin improvements

 

Book a free consultation for more in depth and extensive information 

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FOOD & BEVERAGE

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Our F&B programme focuses on revenue generation, margin preservation, and guest experience personalisation through intelligent systems and real-time analytics.

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Operational Upgrades:

• Dynamic pricing via POS-integrated AI, adapting to demand and stock levels

• Beverage flow meters with AI-based loss monitoring and keg tracking

• LIDAR-based guest count for buffet yield accuracy

• Mobile server tools for real-time upsell prompts based on table history

Skill Development & Certification:

• WSET Level 2/3 for wine, spirits, and menu alignment

• Cornell Revenue Management for F&B certification

• BarSmarts Advanced for mixology professionals

• ESG Reporting & Sustainable Menu Engineering Badge

Results Delivered:

• RevPASH ↑ by 10–18% within 6 months

• Beverage margin loss ↓ by 15–30%

• Department heads participate in revenue-share pool triggered by spend-per-cover and GP thresholds

 

Book a free consultation for more in depth and extensive information 

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BACK-OF-HOUSE

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We transform support departments from cost centres to lean, responsive assets using robotics, RFID, and supply chain analytics.

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Automation & Control Enhancements:

• AGV (Automated Guided Vehicles) for internal laundry transfer

• RFID stock management for janitorial and uniform inventory

• Smart reorder systems for PPE, chemical, and amenity stock

• IoT thermal monitoring and tunnel-heat energy recovery systems

Accredited Training & Micro-Credentials:

• CILT Level 2–3 in Logistics & Supply Chain Management

• Hotel-Specific Inventory & Materials Handling Certification

• Steam System Efficiency & Condensate Return Workshops

• Maintenance Badge: Preventative Laundry Systems (S&R Certified)

Measured Gains:

• BOH labour efficiency ↑ 15–20%

• Linen loss ↓ 25–35%

• Staff receive bonus pay from validated operational savings

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Book a free consultation for more in depth and extensive information 

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OPERATIONS

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Our cross-functional operations programme is built for department heads, operations managers, and duty managers seeking to harmonise departmental coordination, reduce wasteful friction, and drive bottom-line results.

AI & Workflow Enhancements:

• Live labour matrix integrating FOH, BOH, and HK rotas

• AI-based SOP compliance tracking with QR-code logging

• Cross-departmental asset & maintenance ticketing

• Real-time task escalation systems and predictive guest-flow forecasting

Professional Growth & Certification:

• ILM Level 5 Certificate in Operations Management

• Lean Six Sigma (Green Belt) for Hospitality

• Custom dashboards training in KPI monitoring and escalation governance

Performance Improvements:

• Administrative workload ↓ by 60–80%

• Labour-to-revenue alignment across multiple cost centres

• Guest wait times ↓ and task closure speed ↑

• Revenue share triggers based on occupancy-adjusted GOP metrics

 

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